Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a crypto casino we haven't covered yet? Here's how to reach the team behind Crypto Casinos.
How to reach us
The fastest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods. Please include as much detail as possible — the casino name, the page you're referring to, or a link to the section in question — so we can look into it quickly.
What we can help with
We're a review and comparison site, not a casino operator, so there are limits to what we can do — but within that, we're glad to hear from readers about:
- Corrections or updates to information on any review, including bonus terms, licensing details, or supported cryptocurrencies
- Suggestions for a crypto casino you'd like us to research and consider covering
- Feedback on your own experience with a site we've reviewed, whether that's good or bad
- General questions about how we assess and rank the sites listed on Crypto Casinos
- Reports of broken links, outdated offers, or anything else that looks wrong on the site
What we can't help with
Because we don't operate any of the casinos we review, we're not able to assist with account logins, deposits, withdrawals, verification issues, or disputes over a specific bet or bonus. Those matters need to go directly to the casino's own customer support team, using the contact channel listed on their site. If you've had a payout or account issue with a particular operator, we'd still welcome a message letting us know — it helps inform how we score sites going forward — but we can't intervene on your behalf.
If you're concerned about your gambling
If you or someone you know is struggling to keep gambling under control, help is available. The National Problem Gambling Helpline can be reached at 1-800-GAMBLER, confidentially and at no cost. We also cover practical tools and support options in more depth on our Responsible Gambling page, including a reminder that offshore, crypto-focused casinos may not offer the same self-exclusion tools or player protections as state-regulated operators. All of the casinos we discuss are intended for players who meet the applicable legal age in their jurisdiction — 18 or 21 depending on the operator and state — and this site is not intended for anyone under that age.
Before you write in
A few things that help us help you faster:
- Check whether the answer is already covered on the review page itself, since we keep bonus terms, wagering requirements, and licensing notes updated there
- Have a look at our About Us page if your question is about who we are or how the site is funded
- If your question relates to terms of use for this website itself, our Terms and Conditions page may already answer it
- Include screenshots or specific dates if you're reporting an error, as it makes it much easier for us to verify and fix
A note on how Crypto Casinos works
Crypto Casinos may earn a commission when readers sign up to a casino through links on this site. This doesn't influence how we rank or review operators — our ratings are based on the criteria we set out in our methodology, not on commercial arrangements. If you have questions about a specific commercial relationship mentioned on a review page, feel free to ask us directly using the email above.